FAQ

Frequently asked questions about private charters in Chengdu will be explained clearly at once.

We have compiled common questions about chartered tours, airport transfers, executive transfers, and conference transport so that you can quickly understand them before departure.

17 FAQ
7 Topic areas
Phone / WeChat You can continue to inquire about the specific itinerary
Booking Process

What do Chengdu car rental, Chengdu private charter and Chengdu car use usually refer to?

Car rental in Chengdu is a relatively broad term, which may refer to self-driving rental or service with a driver; private charter in Chengdu usually provides continuous service between the vehicle and driver according to the agreed time and route; car rental in Chengdu also includes arrangements for airport transfers, business receptions, corporate travel, and conference activities. Baifen Fleet currently mainly provides private charters and car services with drivers.

Booking Process

When I reserve a car with a driver in Chengdu, do I need to go to the store to pick up the car?

No. You can make an appointment in advance at a hotel, B&B, airport, high-speed rail station, company, conference venue or other convenient location, and the driver will arrive and pick you up as scheduled. After the trip is over, it can also be delivered to a hotel, restaurant, station or other location agreed upon by both parties.

Conference & Corporate

What vehicle usage scenarios can Chengdu local fleets usually arrange?

Common scenarios include airport and high-speed rail station transfers, chartered tours in and around Chengdu, multi-day routes in Jiuzhaigou and Western Sichuan, business receptions, daily corporate travel, conference and event transfers, and hotel or venue vehicle preparation. The specific vehicle will be based on the number of people, luggage, route and time arrangement.

Booking Process

When chartering a car with a driver in Chengdu, can I decide the departure time and end location by myself?

Yes. Departure time, hotel pickup, attraction sequence and end location can all be communicated around the actual itinerary. If you want to leave earlier and explore for a while longer, or if you want to leave later, you can also adjust it based on scenic spot reservations, traffic conditions and return time.

Booking Process

How far in advance do I need to reserve a car charter in Chengdu?

For ordinary airport transfers and city executive transfers, it is recommended to communicate at least 1 day in advance; for multi-day routes such as Western Sichuan and Jiuzhaigou, it is recommended to confirm the car model and itinerary 3-7 days in advance. Large-scale conference transport require early planning of the number of vehicles, pick-up points, batches and on-site persons in charge.

Pricing

What factors mainly affect the price of private charter in Chengdu?

The price is usually affected by the vehicle model, number of vehicles, route, number of days, kilometers, driver's food and accommodation, tolls, off-peak seasons and temporary waiting. After the fleet understands the route, number of people, time and service requirements, it will then confirm a quote that is closer to the actual itinerary.

Car type

How to choose a car model for private tours and executive transfers?

If there are 1-6 people and the luggage is moderate, MPVs can be given priority; small and medium-sized teams or those who want more space can consider Coaster/Minibus; buses are more suitable for multi-person meetings, research and large groups. The final decision must be made based on the number of people, luggage, route and comfort requirements.

Credentials & Safety

Is Baifen Fleet a local comprehensive service fleet in Chengdu?

Chengdu Yibaifen Automobile Rental Co., Ltd. was established in 2013. Baifen Fleet has been serving popular routes in Chengdu and Sichuan for a long time. It mainly provides chauffeured transport services such as private tours, airport transfers, executive transfers and conference transport. Involving licenses and contract information, the necessary information can be provided according to customer needs when signing a contract.

Airport Transfers

Can I transfer at both Chengdu Tianfu Airport and Shuangliu Airport?

Yes. Airport transfers can cover major transportation hubs such as Chengdu Tianfu Airport, Chengdu Shuangliu Airport, and Chengdu East Railway Station and Chengdu South Railway Station. It is recommended to provide flight number or train number, arrival time, number of people, number of luggage and destination when making a reservation.

Conference & Corporate

How should we arrange transportation for about 100 people at a company meeting?

First confirm the total number of people, arrival batch, boarding point, destination, time window and on-site contact person, and then match the bus, minibus or MPV combination according to the number of people. For large-scale conferences, it is recommended to plan vehicle numbers, boarding point markings, and temporary change communication mechanisms in advance.

Destination Routes

What should you pay attention to when chartering a car from Chengdu to Jiuzhaigou?

Multi-day routes such as Jiuzhaigou should focus on travel days, road conditions, ride comfort, driver route experience, accommodation nodes and altitude sickness preparation. The quoted price will also be affected by the vehicle type, number of days, kilometers, driver’s accommodation and tolls.

Booking Process

What is the minimum information required when making an inquiry?

Just provide your contact number or WeChat ID, car type, departure time, number of people and approximate route. If there is a lot of luggage, elderly and children traveling together, business reception, conference batches or cross-city routes, you can also mention it and the team will match the car model and quotation accordingly.

Pricing

Why doesn’t the official website simply state the fixed price?

Private charter prices vary with the route, date, vehicle, group size, distance, waiting time, driver accommodation and tolls. Baifen Fleet confirms the actual itinerary first, then provides a clear quote based on the service required.

Car type

Should I inform you in advance if you have a lot of luggage?

This should be stated in advance. For the same number of people, the number of luggage will affect the choice of car model and ride comfort. For airport transfers, multi-day routes in Western Sichuan, and winter itineraries with a lot of luggage, it is recommended to inform the number and size of luggage in advance.

Conference & Corporate

Can a company provide fixed service if it uses the car for a long time or multiple times?

You can first explain the vehicle usage frequency, common routes, vehicle model requirements and settlement methods to the fleet. Corporate customers can further communicate on long-term car usage and settlement arrangements via phone or WeChat.

Credentials & Safety

Can the vehicle and driver information be confirmed before signing the contract?

Before official execution, the vehicle, driver and docking method can be confirmed according to project needs. The official website does not disclose sensitive license images, but the necessary vehicle and service information can be provided according to customer needs during the contract signing and execution process.

Destination Routes

Is chartering a car from Chengdu to Emeishan and Leshan suitable for a one-day round trip?

You can do a light series of tours, usually focusing on the Leshan Giant Buddha, and then go to the lower mountainous areas or foothills of Mount Emei to experience. If you still want to go to the Golden Summit and have an in-depth tour of Leshan, two days would be more suitable.

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